Career Opportunities

We are currently recruiting an IT Helpdesk Technician working as part of the IT Support Team, reporting to the IT Service Desk Manager.

This role requires the successful candidate to work onsite; remote working on a rotation basis can be explored after initial training period. The successful candidate will be responsible for maintaining the computer systems and provide technical support to ensure the smooth operation of company systems. As the computing world evolves very quickly and new technologies are always being developed, it is important that the successful candidate keeps IT knowledge up-to-date.

Responsibilities

• Install and configure computer hardware, software, systems, networks, printers and scanners
• Plan and undertake scheduled maintenance upgrades
• Liaise with clients and computer users to determine the nature of problems
• Respond to breakdowns
• Investigate, diagnose and troubleshoot computer software and hardware faults
• Repair equipment and replace parts
• Work to agreed timescales
• Obtain replacement or specialist components, fixtures or fittings

Requirements

• The successful candidate needs;A logical mind and be comfortable problem solving/troubleshooting
• Excellent Technical skills
• ​​To be an exceptional Communicator
• To display enthusiasm to be continually learning
• Be Capable of working well under pressure
• This is an entry level role however prior experience in a similar role is advantageous
• The above list is not an exhaustive list of duties. You will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation

Application Process

To apply for this role please CLICK HERE

DPD Ireland leads the field in next day parcel delivery throughout Ireland, with 35 regionally based collection and delivery depots and a state of the art central sorting hub in Athlone, Co.Westmeath.

We are currently recruiting a QA Tester working as part of the IT Team.

As a QA Tester, you will be responsible for providing the highest level of quality across multiple products, analysing product requirements, creating test cases from requirements and identify issues with software applications before the product is deployed to Live. Performing manual, automation and performance testing as required. In the role you will work closely with the QA Manager, Project Manager, Developers and the various stakeholders of each project, communicating on the quality of the product deliverables during the project life cycle.

Responsibilities

• ​Understand the requirements and ensure that there is complete test coverage.
• Perform reviews with the project team for relevant sign off’s.
• Must follow the QA standard operating process & procedures whilst contributing to the improvements when and where required.
• Must be good at capturing & documenting the QA artefacts.
• Strong skills in understanding and analysing product requirements, writing or updating test cases.
• Have a high attention to detail, focusing on the quality of each assigned project task.
• Strong written and oral communication skills enjoying responsibility and ownership at all stages of the test and development life cycle.

Candidate Requirements

• Product demonstration & implementation skills.
• ​Good analytical & problem solving skills.
• Demonstrate passion, enthusiasm and innovation.
• Self-confidence, which translates well for customers, partners and colleagues.
• Attention to Detail and ability to work on own initiative.
• Fluent in English,

Desirable Requirements

• Educated to Computer Science/Software Engineers degree level or equivalent.
• ISTQB qualification desirable.
• Working Experience in courier services.
• Knowledge of Automation Testing E.g. Using Selenium Webdriver.
• Knowledge of Performance Testing E.g. J-Meter.

Application Process

To apply for this role please CLICK HERE

We are currently recruiting a Senior People Operations Generalist working as part of our People Operations Team in our head office in Athlone.

Reporting directly to the Head of People and Talent, this strategic role will significantly impact our organisation's success. You will lead the development and execution of our people strategy, positioning us as an Employer of Choice. This role offers the chance to shape best in class People practices and provide comprehensive people management services to the business.

Responsibilities

• ​Planning of oversight for the delivery of recruitment plans, attracting and recruiting candidates through a variety of recruitment initiatives.
• Support business leaders to manage the on/off boarding experiences for all employees.
• Continuously drive improvements in all HR tools and processes used throughout the employee life cycle and promote a positive employee experience.
• Instrumental in protecting employee’s personal, confidential and sensitive information by ensuring great governance.
• Deliver support, advice and guidance on complex employee-related matters including company employment policies and procedures, grievances, disciplinary, health and welfare matters. Ensure the consistent application of policy, adherence to natural justice and fairness in all processes.
• The development, updating and communication of policies and procedures to meet the needs of the business and in compliance with changing Irish legislation and case law.
• Championing and enabling equality, inclusion and diversity creating a culture where everyone feels respected, valued and heard.
• Programme development for Employee Engagement activities and impact evaluation, working with the People Operations Team to support the delivery of successful employee events
• Design and review of the Employee Value Proposition ensuring fair and transparent reward and benefit practices across the business.
• Responsible for producing all people reporting requirements to a high degree of quality and continuously improving our reporting and insights on an ongoing basis.
• Responsible for initiation, planning, execution, reviewing and closing of People Projects as they arise.

Requirements

• A degree or qualification in HR or a related discipline is desirable.
• ​Minimum 5 years’ experience in a People Operations role.
• Compensation and Benefits specialist knowledge and experience would be viewed as an advantage.
• Strong knowledge of employment law in Ireland required, experience in managing complex employee relations issues is desirable.
• Excellent proficiency in all Microsoft Office software is essential including advanced Excel skills
• Approachable, helpful and relates well to people, all of the time. Champions respect, care and honesty with others.
• Strong communication and negotiation skills with the ability to persuade and influence.
• Communicates with others in a way that conveys passion for the business, energies others and leads to impactful outcomes.
• Finds improvements and efficiencies in processes and activities. Works flexibly and quickly adapts to change.
• Flexibility with regard to working hours is required.
• The above list is not an exhaustive list of duties. You will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Application Process

To apply for this role please CLICK HERE

We are looking for a highly motivated and dynamic sales manager to manage our Sales Executive team.

The National Sales Manager will be responsible for the performance of a team of Regional Sales Executives, as well as generating revenue from their own strategic pipeline of business. Managers will be expected to provide strategic direction at a nationwide level to guide Regional Executives, as well as coaching and developing them to achieve their individual target.

Responsibilities

• ​Managing Regional Sales Executives to exceed weekly, monthly & quarterly new revenue targets.
• Meeting quarterly & annual revenue targets set against strategic pipeline of business.
• Formulating & implementing nationwide sales strategies in line with the commercial expectations of the company.
• Identify & monitor the development needs of Regional Sales Executives to ensure a professional, efficient & consistent sales process is being implemented nationwide.
• Develop and maintain a constant and planned pipeline of potential new business.
• Prepare monthly reporting & presentations on National Sales Activity.
• Be professional, punctual and presentable in all contexts when representing DPD Ireland.
• Day to day management of the Irish Sales Team (ROI & NI).
• Delivery of the new business sales targets.
• Supporting the team to deliver their individual targets.
• Identifying team and individual development needs.
• Oversight of salesforce utilisation and analysis.
• Monitoring and feedback of competitive activity.
• Identifying new business opportunities.

Requirements

• At least 5 year’s sales & industry experience is essential.
• Experience in sales management preferred.
• Third level education is essential.
• High level of communication skills, including written, oral and presentation skills.
• Proficiency in the application of Microsoft Office programs, especially Excel, Word & Powerpoint is essential.
• Confidence in taking on leadership responsibilities within a team.
• Motivated by a competitive target driven environment.
• Full, clean Irish driving licence and access to own car for daily field activity.
• A proven team leader with good experience selling and managing sales teams.
• Minimum five years experience selling and managing a sales team.
• Ideally experience within the logistics sector.
• High level of numeracy required.
• Great interpersonal and communication skills
• High level of IT competency - Excel, PowerPoint, Codex and Salesforce.​

Package

• Full time position
• Competitive basic salary
• Uncapped commission structure based on team & individual revenue generation.
• Mileage & expense allowances.
• Use of smart phone, tablet & personal laptop.

Application Process

To apply for this role please CLICK HERE