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Career Opportunities

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We are absolutely thrilled to be recognised as one of the Sunday Independent’s 150 Best Employers of 2022!

This top ranking is a result of the tremendous culture and environment within our company. Here's what our CFO and Head of HR Patricia Lennon had to say about this great accomplishment: "It's hugely important to us to look after our people, as our people will then look after our customers and their parcels". Our CEO Des Travers also commented on our achievement saying ” this is a true reflection of our company ethos”.

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Graduate Graphic Designer

The Graduate Graphic Designer will be responsible for creating visually appealing and effective design solutions for key DPD Ireland business projects across all departments and throughout the network.

This role will involve the design and production of communications collateral, such as keynote presentations, posters, social media content, internal communications, and PR materials. The Graphic Designer will work closely with cross-functional teams to ensure all design projects align with DPD's brand guidelines and meet the needs of the business.

Responsibilities

  • Provide graphic design and professional support to DPD Ireland across all departments and throughout the network.
  • Design and deliver communications collateral, including keynote presentations, posters, social media content, internal communications, and PR materials.
  • Create new artwork and graphics that are visually engaging and follow best practice and current trends in user experience.
  • Ensure that all collateral reinforces the brand and provides consistent look and feel”
  • Conceptualise, produce, and edit video and motion graphic content and campaigns, maintaining production quality and creativity to high standards.

Requirements

  • Bachelor’s Degree in Graphic Design or related field
  • Proficiency in the primary Adobe CC applications as well as a good understanding of Keynote.
  • Knowledge of social media platforms and how to create graphic content that drives engagement.
  • Creative flare and forensic attention to detail
  • Extremely organised while being flexible and adaptable
  • Proactive with an efficient approach to heavy workloads
  • Positive attitude and growth mindset
  • Strong portfolio showcasing their design work and ability to communicate their design process
  • Be creative and passionate about design.
  • Ability to work to tight deadlines.
  • Excellent verbal and written communication skills.
  • Eager to learn new skills and develop your knowledge base.
  • Interested in keeping abreast of new design trends and seeing how these will influence the business.

Application Process

 

To apply for this role please CLICK HERE

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PA/Team Administrator

We are currently recruiting for an experienced PA/Team Administrator to support a number of Department Heads. This is a 6 month fixed-term role based in our Head Office in Athlone.

Candidate Requirements

  • Be a primary contact point for the relevant Heads of Department for other stakeholders across the business.
  • Handle confidential and sensitive information relating to customers, business partners, employees, business strategy and general administration.
  • Record meeting minutes and collating pre or post meeting reports.
  • Prepare Meeting Packs.
  • Manage HR records for Department Heads’ Personnel.
  • Approve and analyse of department weekly/monthly time sheets.
  • Phone support for Department Heads.
  • Manage meeting bookings, including venues, and greeting clients when appropriate.
  • Manage customer/business partner correspondence, including preparation of mail merges and dealing with queries.
  • Diary management and travel arrangements for Heads.
  • Carry out special projects as assigned, and be responsible for meeting deadlines as set by Department Heads.
  • Event Management Support.
  • Liaise with stakeholders and external bodies on a range of issues/queries and for the completion of assigned tasks.
  • Handle incoming and outgoing mail and drafting responses to queries.
  • Other general office duties (filing, opening post etc.)
  • Provide support to other management team members as appropriate.

Responsibilities

  • Minimum 2 years’ experience in a similar role.
  • Attention to detail and professional communication and execution is essential.
  • Ability to prioritise with a high workload and work to tight deadlines.
  • Strong organisational and time- management skills.
  • Flexible and adaptable with a “Can Do” attitude.
  • Excellent interpersonal skills.
  • Excellent administrative skills.
  • Thorough knowledge of computer software packages – including Microsoft Office Suite and Apple Suite (in particular Keynote)
  • Fast and accurate typing skills with focus on accuracy.

Application Process


To apply for this role please CLICK HERE

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Sustainability Programme Manager

Reporting directly to the CIO, the role of Sustainability Programme Manager is pivotal in delivering our Sustainability Strategy by leading a wide range of sustainability projects. These include fleet decarbonisation, depot sustainability engagement and developing and implementing customer sustainability tools

The successful candidate will act as the interlock between heads of departments on sustainability, leading impactful projects, influencing emissions-reducing change and communicating our successes. You will be an ambassador of sustainability, championing sustainability to both internal and external audiences.

Responsibilities

  • Work with a wide range of stakeholders to develop and implement DPD’s Sustainability Strategy
  • Lead DPD’s fleet decarbonisation plan in partnership with others
  • Plan, budget, execute and communicate on a wide range of Sustainability projects
  • Engage with key customers to support their needs e.g. carbon reporting
  • Identify and propose interventions which improve the performance of DPD’s Sustainability Strategy, identifying and sharing best practice between a wide range of internal stakeholders across multiple locations
  • Reviewing Sustainability-related data, ensuring the availability and collection of high-quality data to underpin monitoring and reporting
  • Provide performance updates on all projects
  • Support engagement with local, regional and national stakeholders on Sustainability issues e.g. air quality

Requirements

  • Strong background in sustainability,corporate responsibility or environment
  • Relevant third level qualification (Environmental science, engineering, sustainability)
  • Practical experience managing ESG programmes in business
  • Excellent organisational and document control skills
  • Self-motivated with the ability to work on own initiative
  • Awareness of carbon reporting and accounting, good understanding of GLEC framework
  • Experience working on sustainability, community based projects, environmental management or social development work
  • Strong negotiation and communication skills to work with a wide array of stakeholders
  • Impactful communicator, with experience in presenting and communicating technical data in an informative and influential manner to non-technical audiences

Application Process

To apply for this role please CLICK HERE

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Accounts Assistant

DPD Ireland are currently recruiting an Accounts Assistant (full time, permanent) to work as part of our Finance Team in our Head Office in Athlone. This is a busy and varied role and a great opportunity to gain experience within a large organisation.

This role is ideal for someone looking to progress in their accounting exams as you will gain exposure to all aspects of finance. You will be given the opportunity to take initiative and develop your expertise, with senior and experienced professionals to call on for support when you need it. It is a busy role, so managing multiple stakeholders and juggling a variety of tasks at any given time is critical alongside your daily operations.

Responsibilities

  • Assist with the day-to-day functions of the Finance Department.
  • Bank account updates and reconciliations.
  • Process Vendor Invoices and dealing with Vendor queries.
  • Reconciling Vendor accounts with statements and resolving any discrepancies.
  • Allocating vendor payments and sending remittance advice out on a timely basis.
  • Maintaining records for audit and assisting with audit requests.
  • Perform admin and ad-hoc tasks as required to support the Finance Team.
  • Responsible for maintaining supplier accounts and ensuring details are up to date for payment.
  • Perform nominal reconciliations and analysis as required.
  • Assist with month end tasks as required and willingness to learn new areas to provide cover to the team.
  • Support the business with purchase order and payment queries.

Requirement

  • Previous experience in a similar role is an advantage.
  • Demonstrate a strong commercial awareness (business acumen essential to role).
  • Strong communication and interpersonal skills with a proven ability to build relationships (both internal and external).
  • Can work in a fluid, test and learn environment.
  • Essential to have hands-on approach and be willing to deal with any task.
  • Detailed oriented and takes ownership of work.
  • Ability to manage multiple priorities simultaneously. To work under pressure and meet deadlines.
  • MS Office skills

The above list is not an exhaustive list of duties. You will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Application Process

To apply for this role please click HERE

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Pricing & Billing Administrator (Maternity Cover)

We are currently recruiting a Pricing and Billing Administrator (Maternity Leave Cover) to join the Finance Team. Working as part of the Accounts team you will provide a high quality service to customers of DPD Ireland.

Responsibilities

  • Provide a high quality service to customers of DPD Ireland.
  • Liaise with other departments to ensure appropriate and timely communications on all issues relating to data integrity.
  • Assist with preparing data for pricing/ invoicing purposes.
  • Assist with month end closing of debtors.
  • Ability to work to tight deadlines.

Requirements

  • Previous experience in a similar role a distinct advantage.
  • Strong competency in Windows based programmes, most notably Excel are required.
  • Good communication, analytical and presentation skills with an ability to discuss and explain information to all relevant parties.
  • Highly organised, able to prioritise, multi-task and process information with high levels of accuracy while working to very strict deadlines.
  • Full understanding of the impact of errors, omissions, poor service and oversights.
  • Enthusiastic and self-motivated
  • Have a strong customer focus with a keen eye for detail.

Application Process:

To apply please CLICK HERE

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Customer Services Representitives

DPD Ireland’s Customer Services team provides support to over eight thousand active customers, tens of thousands of parcel recipients and internal customers which include our depots and other DPD departments.

The role of the customer services representative is to build strong relationships with our customer base, to proactively manage the customers’ expectations and to resolve any emerging problems quickly, accurately and efficiently. This is a fast-paced environment and operates across several communications channels including telephone, chat, email and social media. Department opening hours are between 8am and 6pm Monday - Friday and 8am - 1pm on Saturday. A shift roster is in operation between these hours. Standard working week is 37.5 hours.

Responsibilities

  • Effective management of incoming and outgoing contacts
  • Identification of customers’ needs, assessing problems and finding swift resolution
  • Building of strong relationships, developing trust through open and interactive communication
  • Provision of accurate, valid and complete information, recording detail using the department tools provided
  • Handling customer queries, providing appropriate solutions and options efficiently and following up to ensure resolution
  • Following the Customer Services and Quality procedures, guidelines and policies
  • Going the extra mile to engage customers.

Requirements

  • Experience in a customer-focused area is desirable but not essential
  • Ability to integrate easily into a dynamic, multi-skilled environment
  • Evidence of attention to detail and accuracy
  • Enthusiastic and self-motivated
  • Ability to work both individually and as part of a team.
  • Experience dealing with difficult customer interactions, reflecting strong communication skills
  • Excellent communication skills both verbal and written

Application Process:

To apply please CLICK HERE