DPD Ireland are currently recruiting a People Operations Generalist (Maternity Cover) to work as part of our People Operations Team in our Head Office in Athlone.

​Reporting directly to the Senior People Operations Generalist, this is a busy and varied role. This role is ideal for someone looking to progress their career as you will gain exposure to all aspects of the full employee life-cycle for a large, busy organisation, whilst working with and learning from experienced People Professionals.

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The main aim of the role is to ensure the organisation achieves its goals by creating and delivering on our people strategy and providing full people management service to all Managers and Employees throughout the business.

Responsibilities:

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• Support the execution of recruitment plans, attracting and recruiting candidates through a variety of recruitment initiatives.

• Support business leaders to manage the on/off boarding experiences for all employees.

• Continuously drive improvements in all HR tools and processes used throughout the employee life cycle and promote a positive employee experience.

• Instrumental in protecting employees personal, confidential and sensitive information by ensuring great governance.

• The provision of support, advice and guidance on all employee-related matter including company employment policies and procedures, grievances, disciplinary, health and welfare matters.

• The development, updating and communication of policies and procedures to meet the needs of the business and in compliance with changing Irish legislation and case law.

• Promoting and supporting equality, inclusion and diversity creating a culture where everyone feels respected, valued and heard.

• Responsible for producing all people reporting requirements to a high degree of quality and continuously improving our reporting and insights on ongoing basis.

• Assist with salary payroll instructions.

• Lead, mentor, and develop a team of People Operations Administrators.

• As part of the People Operations Team assist with research, design and delivery of successful employee events.

• Responsible for initiation, planning, execution, reviewing and closing of People Projects as they arise.

Candidate Requirements:

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• A degree or qualification in HR or a related discipline is desirable.

• Minimum 2 years experience in a People Operations Generalist role.

• Working knowledge of employment law required.

• Excellent proficiency in all Microsoft Office software essential including advanced Excel skills.

• Approachable, helpful and relates well to people, all of the time. Champions respect, care and honesty with others.

• Communicates with others in a way that conveys passion for the business, energies others and leads to impactful outcomes.

• Finds improvements and efficiencies in processes and activities. Works flexibly and quickly adapts to change.

• Flexibility with regard to working hours is required.

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About the Company:

DPD Ireland leads the field in next day parcel delivery throughout Ireland, with 36 regionally based collection and delivery depots and a state of the art central sorting hub in Athlone, Co. Westmeath.

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Purpose of the role:

​We are currently recruiting an IT Helpdesk Technician (Junior Position) working as part of the IT Support Team, reporting to the IT Service Desk Manager. This role requires the successful candidate to work onsite; remote working on a rotation basis can be explored after initial training period.

The successful candidate will be responsible for maintaining the computer systems, and provide technical support to ensure the smooth operation of company systems. As the computing world evolves very quickly and new technologies are always being developed, it is important that the successful candidate keeps IT knowledge up-to-date.

Job Responsibilities:

• ​Install and configure computer hardware, software, systems, networks, printers and scanners.
• ​Plan and undertake scheduled maintenance upgrades.
• ​Liaise with clients and computer users to determine the nature of problems.
• ​Respond to breakdowns.
• ​Investigate, diagnose and troubleshoot computer software and hardware faults.
• ​Repair equipment and replace parts.
• ​Work to agreed timescales.
• Obtain replacement or specialist components, fixtures or fittings.

Behaviours Required:

• ​Understands that we deliver the best service money can buy. Works hard to ensure the schedule is maintained.
• ​Flexible and passionate about learning and adopting new technology quickly to help achieve outcomes.
• ​Works hard to always please the end customer. Strives to meet demanding targets.
• ​Sustains pace and customer focus when under pressure. Works flexibly to overcome challenges.
• ​Approachable, helpful, and relates well to people, all of the time. Shows respect, care and honesty with others.
• ​Acts on own initiative, solves problems and does things without needing constant direction.

Closing Date:18/04/2025

About the Company:

DPD Ireland leads the field in next day parcel delivery throughout Ireland, with 36 regionally based collection and delivery depots and a state of the art central sorting hub in Athlone, Co. Westmeath.

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Purpose of the role:

The successful candidate will support all aspects of security in the Sortation Hub and across the Depot Networks.

Job Responsibilities:

• Support the Implementation of company security policy and strategy as directed by head office for the hub and all depots.

• Reviewing footage to investigate incidents.

• Assisting with advice and support on hub/depot matters including physical, operational and administrative security.

• Supporting with security audits and follow up reviews.

• Review of the no trace and missing parcels.

• Liaising with external agencies such as the Gardai, Customs when required to assist with overall security incidents.

• Assisting with identifying any theft issues or trends within the hub/depots.

• Assisting with the implementation of key security solutions and preventative measures.

• Working in close conjunction with all departments.

The above list is not an exhaustive list of duties. You will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Qualifications Preferred: 

• ​PSA License - training will be provided if necessary

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Skills Required: 

• Confident communicator/presenter.

• Decisive and effective decision-making, in a time pressured environment and taking ownership of investigations.

• Excellent attention to detail with the ability to prioritise workload.

• A flexible and proactive approach to work.

• Ability to resolve problems and demonstrate high levels of resilience and self-motivation.

• Good knowledge of CCTV, integrated access control, intruder alarm systems and procedures in a Control Room environment.

• Strong IT skills - including good knowledge of Microsoft Office - Word, Excel, PowerPoint.

• ​Experience in providing comprehensive oral and written reports in structured clear and informative manner.

• Excellent customer service skills.

• Flexibility with regards to travel is essential. You will be required to travel to depots/customer sites throughout Ireland

Behaviours Required: 

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• Understands that we deliver the best service money can buy. Works hard to ensure the schedule is maintained.

• Flexible and passionate about learning and adopting new technology quickly to help achieve outcomes.

• Works hard to always please the end customer. Strives to meet demanding targets.

• Sustains pace and customer focus when under pressure. Works flexibly to overcome challenges.

• Approachable, helpful, and relates well to people, all of the time. Shows respect, care and honesty with others.

• Acts on own initiative, solves problems and does things without needing constant direction.

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​Closing date: Monday, 26th May 2025