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Career Opportunities

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Project Manager

We are currently recruiting a Project Manager working as part of the IT Department.

Reporting to the PMO Manager, this position is responsible for leading and managing projects from initiation to implementation, on time within budget and scope within the IT Department.

Responsibilities

  • Coordinate internal resources and third parties/vendors for the execution of projects.
  • Ensure that all projects are delivered on-time, within scope and within budget.
  • Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
  • Use appropriate verification techniques to manage changes in project scope, schedule and costs.
  • Measure project performance using appropriate systems, tools and techniques.
  • Report and escalate to management as needed.
  • Manage the relationship with the client and all stakeholders.
  • Perform risk management to minimize project risks.
  • Establish and maintain relationships with third parties/vendors.
  • Meet with stakeholders/clients to take requirements of each project.
  • Create and maintain comprehensive project documentation

Requirements

  • Excellent interpersonal skills, including the ability to represent the company in a client facing role.
  • The ability to take responsibility for high quality and on-time project deliveries.
  • Strong analytical and problem solving skills.
  • Excellent client-facing and internal communication skills.
  • Excellent written and verbal communication skills.
  • Solid organizational skills including attention to detail and multi-tasking skills.
  • Ability to understand and deliver on internal and external customer expectations.
  • Demonstrable experience managing projects, preferably in an IT environment.
  • PM Qualification (or working towards) and/or Supply Chain Business knowledge is an advantage.

Application Process:

To apply please CLICK HERE 

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Artic Drivers

DPD Ireland leads the field in next day parcel delivery throughout Ireland, with 33 regionally based collection and delivery depots and a state of the art central sorting hub in Athlone, Co. Westmeath. We are currently inviting applications for Artic Drivers to join our Linehaul team in Athlone.

Fully Flexible shifts available across days and nights. You are home every night and no overnight stays required. The main focus of the role is the collection and delivery of freight to or from any of our 33 depots in Ireland and/or directly from our customer sites in Ireland to allow us to efficiently meet the needs of the business.

Responsibilities

  • Collection and delivery of freight to any of our DPD depots on the island of Ireland.
  • Responsible for loading and unloading freight at DPD depots.
  • Responsible for the collection of freight from any of our customer sites.
  • Act professionally and build excellent customer relationships.
  • Responsible for the maintenance and care of your vehicle. Completing daily walk around checks on your vehicle and load.
  • Adopt safe driving conduct in conjunction with established rules of the road.
  • Fully adhere to all RSA requirements.

Requirements

  • Must hold a full clean EC driving license.
  • 2 years Artic driving experience in a similar role is preferred
  • Experience with straight load deliveries is an advantage.
  • Tail lift and pallet truck experience is also advantageous
  • Must have good knowledge of Irish roads
  • Must be willing to drive anywhere around Ireland/NI and be flexible.
  • Must have a valid CPC with all modules completed and up to date
  • Must have Digital Tachograph card.
  • Be a highly motivated individual with the ability to work to set deadlines.
  • Display excellent customer service and interpersonal skills.
  • Be a team player with ability to work on own initiative.
  • Possess good problem solving skills
  • Good written, oral and communication skills.
  • Fully Flexible shifts available across night and day operations including optional weekends.

Competitive Salary, weekend premium along with excellent Benefits.

Application Process:

To apply please CLICK HERE 

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Customs Clearance Agents

We are recruiting a Customs Clearance Agent for the Customs Team.

This team will be responsible for the Customs Clearance process for DPD Ireland and our
customers.

The customs team will work with all areas of the business to ensure smooth movement of
parcels through the customs clearance process.

Responsibilities

  • Helping our customers and colleagues understand the customs clearance process.
  • Raising transit documents for trailers to UK/NI/EU.
  • Liaising with Revenue and HRMC for any requirements to clear consignments into and out of EU.
  • Dealing with customer and consumer customs queries and complaints.
  • Continual training in the Customs clearance process.
  • Working with customers to resolve rejections of customs declarations.
  • Liaising with DPD UK and other Business Units for any customs queries for customers, Revenue and HMRC.
  • Resolving issues raised by Revenue/HMRC to clear goods into/out of UK/EU.
  • Reconciling with Revenue and HMRC any differences between manifests submitted and actual consignments received.
  • Processing payments for customs charges.
  • Providing any documentation required to clear goods into or out of the EU to Revenue or HMRC.
  • Dealing with any requirements or requests from Revenue.
  • Ensuring Union Custom Code requirements are followed for all declarations.

Responsibilities

  • Experience in Customer Service is an advantage however not essential.
  • Experience in Customs is advantageous but not essential as full training will be provided.
  • Must have a strong attention to detail.
  • Hold excellent communication skills both verbal and written.
  • Be proactive & organised with multi-tasking ability.
  • Possesses ability to work under pressure.
  • Be enthusiastic and self-motivated.
  • Work well on your own and as part of a team.
  • Willing to work Day or Night shifts.

Application Process:

To apply please CLICK HERE 

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Warehouse Operatives

DPD Ireland are currently inviting applications for Warehouse Operatives (Night Operations) to join our team.

Responsibilities

  • Flexibility with regard to working hours is essential
  • Previous experience working in a warehouse is advantageous, but not essential
  • Good communication skills with good spoken English
  • Excellent team player with good attention to detail
  • Good time management skills
  • Energy and enthusiasm with an ability to use own initiative
  • Strong work ethic with a willingness to learn

Requirements

  • Loading of parcels onto conveyor systems
  • Unloading parcels from sorter
  • Loading trailers loosely, pallets
  • ed and/ or onto cages
  • Warehouse housekeeping
  • Open to variations in job role, as required
  • Inventory and stock control
  • Parcel labelling/relabelling

Application Process:

To apply please CLICK HERE 

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Account Manager (North Dublin/Northern Ireland)

DPD Ireland invites applications for the position of Accounts Manager. Reporting to the Head of CRM, you will be responsible for the retention and development of the value and profitability of a designated portfolio of customers through close, proactive account management.

Responsibilities

  • Developing, for each customer, a sales action plan to achieve your portfolio revenue and contributions targets.
  • Maintaining comprehensive and up-to-date information on all aspects of the customer’s business via Salesforce.
  • Managing the successful handover of new accounts from the Sales and Customer Solutions Team.
  • Identifying and developing any additional revenue opportunities open to DPD from your customer portfolio and maintaining an up-to- date pipeline monitor.
  • Carrying out an agreed planned cycle of calls to each customer. Each call should have pre- determined sales and retention objectives and details of all outcomes should be recorded and available for review.
  • Identifying and managing resolution of customer problems to underpin long-term account retention.
  • Achieving planned levels of revenue/ contribution improvement through timely rate renewals.
  • Providing information and analysis on portfolio to support depot/regional planning process.
  • Developing multi-functional and multi-level business relationships within the customers’ organisations.
  • Updating Head Office systems with all required information on a daily basis.
  • Working closely with customer to maximise use of dpd.ie for tracking, and use of customer portal following future introduction.
  • Achieving overall customer retention level rates above 98%.
  • Managing the value and integrity of additional business pipeline versus target requirements.
  • Assuring customer satisfaction levels as measured by internal and external surveys and feedback.
  • Reviewing service performance and analysing volume trends monthly via information generated by the Business Intelligence Department.
  • Ensuring all administration is kept up to date.

Requirements

  • Have 2-3 years‘ experience in a Sales or Key Account Management role.
  • Be self-motivated with the ability to work on own initiative and to deadlines.
  • Be a strong communicator who can communicate effectively at all levels of an organisation to achieve results.
  • Be able to influence and negotiate with a diverse customer base.
  • Be accurate, methodical and organised in managing their work and schedule.
  • Have a proactive, can-do attitude, and a flexible approach.
  • Be self-motivated; able to work unsupervised.
  • Have a 3rd level qualification in a relevant discipline.

Application Process:

To apply please CLICK HERE 

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Warehouse Supervisor

DPD Ireland invites applications for the position of Warehouse Supervisor based in our DPD Depot in Ballycoolin, Dublin.

The successful applicant will be responsible for the execution of all the daily activities required to manage the operation responsibilities across Inbound (receiving, put away/replenishment) or Outbound (pick, pack and ship) operations in the distribution centre. Responsible for assisting in the staffing, training, and scheduling of the warehouse team, while maintaining strict adherence to payroll budget, planning hours to achieve productivity goals and effectively manage fluctuating levels of work. Other duties will include maintaining a safe and healthy work environment for all employees, including compliance to all Health and Safety regulations and Covid-19 guidelines and providing 100% customer satisfaction by providing same day shipment of all customer orders ensuring accuracy, proper packaging using defined transportation modes. This position will report directly to the Logistics Manager.

Responsibilities


  • Provide hands-on supervision for staff to maximise productivity and accuracy in their job functions. Utilising weekly benchmark reports, performance posting, and goal setting to measure and communicate the results of performance to your team
  • Plan daily workloads to ensure all customer orders will be 100% shipped the same day
  • Supervise daily processes to ensure all Key Performance Indicator (KPI) metrics are met or exceeded
  • Provide direction and assistance to the warehouse team by clarifying questions pertaining to job assignments and resolving issues
  • Assist in training, developing and managing of the warehouse team. Monitor and enhance individual performance through clearly defined expectations, training, coaching and mentoring to achieve desired results
  • Provide accurate and timely reporting of warehouses activities and costs.
  • Development of reports to represent the key operational measurements of DPD’s operation ensuring that these reports are accurate, informative and presented in a fashion that can be comprehended by various audiences.
  • Responsibility for ensuring site is fully compliant with Health & Safety Regulations and Covied-19 protocols.

Requirements

  • Strong Warehouse knowledge and business acumen
  • Experience using and implementing Warehouse Management Systems (WMS)
  • Must have a minimum 2 years’ team lead or people management/leadership experience including performance management, annual leave management, absence processes, and developing and motivating team members
  • Continuous improvement mind-set and proven ability to develop procedures and lead change initiatives.
  • Self-directed working style and capable of making well informed decisions.
  • Excellent communication skills, verbal and written, experience communicating and building relationships with stakeholders.
  • IT literate with excellent Excel skills.
  • Excellent planning and organisational skills to ensure implementation within the required deadlines
  • Excellent time management skills with the ability to deliver high-quality work to timescale, and the ability to manage and prioritise own workload.
  • Understanding Process Improvement/Six Sigma processes is a plus

Application Process:


To apply please CLICK HERE 

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PA/Team Administrator

We are currently recruiting for an experienced PA/Team Administrator to support a number of Department Heads.

This is a full time role based in our Head Office in Athlone.

  • Be a primary contact point for the relevant Heads of Department for other stakeholders across the business.
  • Handle confidential and sensitive information relating to customers, business partners, employees, business strategy and general administration.
  • Record meeting minutes and collating pre or post meeting reports.
  • Prepare Meeting Packs. Manage HR records for Department Heads’ Personnel.
  • Approve and analyse of department weekly/monthly time sheets.
  • Phone support for Department Heads.
  • Manage meeting bookings, including venues, and greeting clients when appropriate.
  • Manage customer/business partner correspondence, including preparation of mail merges and dealing with queries.
  • Diary management and travel arrangements for Heads.
  • Carry out special projects as assigned, and be responsible for meeting deadlines as set by Department Heads.
  • Event Management Support.
  • Liaise with stakeholders and external bodies on a range of issues/queries and for the completion of assigned tasks.
  • Handle incoming and outgoing mail and drafting responses to queries.
  • Other general office duties (filing, opening post etc.)
  • Provide support to other management team members as appropriate.

Requirements

  • Minimum 2 years’ experience in a similar role.
  • Attention to detail and professional communication and execution.
  • Ability to prioritise with a high workload and work to tight deadlines.
  • Strong organisational and time- management skills.
  • Flexible and adaptable with a “Can Do” attitude.
  • Excellent interpersonal skills.
  • Excellent administrative skills.
  • Thorough knowledge of computer software packages – including Microsoft Office Suite and Apple Suite (in particular Keynote)
  • Fast and accurate typing skills with focus on accuracy.

Application Process:

To apply please CLICK HERE 

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Auditor

DPD Ireland leads the field in next day parcel delivery throughout Ireland, with 33 regionally based collection and delivery depots and a state of the art central sorting hub in Athlone, Co. Westmeath.

We are currently recruiting a Team of Auditors to join the Compliance team in our Head Office in Athlone.

Flexibility with regard to working hours is required and a willingness to travel throughout the island of Ireland.

Responsibilities

  • Ensure compliance with established internal control procedures by examining records, reports, operating practices and documentation.
  • Verify findings by comparing results to documentation.
  • Complete audit work papers by documenting audit tests and findings.
  • Communicate audit findings by preparing a final report; discussing findings with auditees.
  • Comply with legal/licensing/ISO requirements, enforcing adherence to requirements; advising management on needed actions.
  • Prepare special audit and control reports by collecting, analyzing, and summarizing operating information and trends.
  • Contribute to team effort by accomplishing related results as needed
  • Perform and maintaining control of the full audit cycle which includes reliability, compliance with applicable regulations & directives and risk management.
  • Attend meetings with auditees in order to understand the way their business operates.
  • Travel to various depots and meeting the relevant company staff while also obtaining the requisite information.
  • Provide advice to staff and management; this is often achieved through the use of training sessions and courses.
  • Research and assess the overall performance of risk management processes and using software to record the results.

Requirements

  • Have strong planning, organising and monitoring abilities
  • Meticulous attention to detail and analytical thinking
  • Ability to work on own initiative and as part of a team.
  • Excellent presentation skills and the ability to deliver feedback
  • Excellent report writing skills
  • Experience with Audit Software - iauditor etc
  • Strong work ethic and exemplary integrity is essential
  • Capacity to adapt to change and a commitment to continuous process improvement
  • Proven strong communication skills with stakeholders.
  • Excellent oral and written communication.
  • Proficient in the use of Microsoft office in particular Excel and Word.
  • Must have a Full Clean Driver License. Own car is essential.

Application Process:

To apply please CLICK HERE