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Career Opportunities

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We are absolutely thrilled to be recognised as one of the Sunday Independent’s 150 Best Employers of 2022!

This top ranking is a result of the tremendous culture and environment within our company. Here's what our CFO and Head of HR Patricia Lennon had to say about this great accomplishment: "It's hugely important to us to look after our people, as our people will then look after our customers and their parcels". Our CEO Des Travers also commented on our achievement saying ” this is a true reflection of our company ethos”.

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Customs Clearance Agents

DPD Ireland leads the field in next day parcel delivery throughout Ireland, with 35 regionally based collection and delivery depots and a state of the art central sorting hub in Athlone, Co. Westmeath.

We are recruiting a Customs Clearance Agent to join the Customs Team. This team will be responsible for the Customs Clearance process for DPD Ireland and our customers. The customs team will work with all areas of the business to ensure smooth movement of parcels through the customs clearance process.

This is a 6-month Fixed-Term role (Part-time) (24 hours per week) and is based in our Head Office in Athlone, Co. Westmeath.

Responsibilities

  • Helping our customers and colleagues understand the customs clearance process.
  • Raising transit documents for trailers to UK/NI/EU.
  • Liaising with Revenue and HRMC for any requirements to clear consignments into and out of EU.
  • Dealing with customer and consumer customs queries and complaints.
  • Continual training in the Customs clearance process.
  • Working with customers to resolve rejections of customs declarations.
  • Liaising with DPD UK and other Business Units for any customs queries for customers, Revenue and HMRC.
  • Resolving issues raised by Revenue/HMRC to clear goods into/out of UK/EU.
  • Reconciling with Revenue and HMRC any differences between manifests submitted and actual consignments received.
  • Processing payments for customs charges.
  • Providing any documentation required to clear goods into or out of the EU to Revenue or HMRC.
  • Dealing with any requirements or requests from Revenue.
  • Ensuring Union Custom Code requirements are followed for all declarations.

Requirements

  • Experience in Customer Service is an advantage however not essential.
  • Experience in Customs is an advantage but not essential as full training will be provided.
  • Must have a strong attention to detail.
  • Hold excellent communication skills both verbal and written.
  • Be proactive & organised with multi-tasking ability.
  • Possesses ability to work under pressure.
  • Be enthusiastic and self-motivated.
  • Work well on your own and as part of a team.
  • Must be available to work night shifts.
  • Typical Shifts are Monday to Friday 9:00pm -1:00am and Sunday 12:00pm to 16:00pm.

Application Process:

To apply please CLICK HERE 

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People Operations Generalist

DPD Ireland are currently recruiting a People Operations Generalist to work as part of our People Operations Team in our Head Office in Athlone. Reporting directly to the People Operations Manager, this is a busy and varied role. This role is ideal for someone looking to progress their career as you will gain exposure to all aspects of People Management for a large, busy organisation, whilst working with and learning from experienced People Professionals. The main aim of the role is to ensure the organisation achieves its goals by creating and delivering on our people strategy and providing full people management service to all Managers and Employees throughout the business.

Responsibilities

  • Develop and execute recruitment plans, attracting and recruiting candidates through a variety of recruitment initiatives.
  • Partner with business leaders to manage the on/off boarding experiences for all employees.
  • Provides administration, training and guidance tools for broader People team, in addition to Managers and/ or Employees on any HR systems or processes
  • Continuously drive improvements in all HR tools and processes used throughout the employee life cycle and promote a positive employee experience.
  • Instrumental in protecting employees personal, confidential and sensitive information by ensuring great governance.
  • Payroll processing & support (weekly and monthly)
  • The provision of advice, guidance and support on all employee-related matter including company employment policies and procedures, grievances, disciplinary, health and welfare matters.
  • The development, updating and communication of policies and procedures to meet the needs of the business and in compliance with changing Irish legislation and case law.
  • Promoting and supporting equality, inclusion and diversity creating a culture where everyone feels respected, valued and heard.
  • Responsible for producing all people reporting requirements to a high degree of quality and continuously improving our reporting and insights on ongoing basis.
  • Research, design and deliver successful employee events.
  • Responsible for initiation, planning, execution, reviewing and closing of People Projects as they arise.

Requirements

  • A degree or qualification in HR or a related discipline.
  • Minimum 3-5 years experience in a People Operations role.
  • Payroll administration experience desired.
  • Strong employment law knowledge required and experience writing and maintaining employee policies.
  • Excellent proficiency in all Microsoft Office software essential including advanced Excel skills .
  • Approachable, helpful and relates well to people, all of the time. Shows respect, care and honesty with others.
  • Ability to solve team problems and takes action to protect delivery times and other performance indicators.
  • Communicates with others in a way that conveys passion for the business, energies others and leads to impactful outcomes.
  • Finds improvements and efficiencies in processes and activities. Works flexibly and quickly adapts to change.
  • Flexibility with regard to working hours is required.

Application Process:

To apply for this role please click HERE

Closing date is Friday, 24 June 2022

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Logistics Warehouse Operatives

DPD is Ireland’s largest dedicated parcel delivery company. With our network of 35 depots throughout the country, we handle in excess of 22 million parcels per year. DPD Ireland are currently inviting applications for Logistics Warehouse Operatives to work as part of our Logistics team.

Requirements

  • Flexibility with regard to working hours is essential
  • Previous experience working in a warehouse environment
  • Forklift and PPT License is an advantage
  • Energy and enthusiasm with an ability to use own initiative
  • Excellent team player with good attention to detail
  • Good communication skills

Responsibilities

  • Picking and Packing customer product
  • Hamper building - ensuring quality of packing is maintained
  • Working to strict time limits to complete tasks on a daily basis
  • Moving products around and relocating them in the warehouse
  • Inventory and stock control
  • Warehouse Housekeeping
  • Open to variations in job role as required

Application Process

To apply please CLICK HERE

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Logistics Manager

We are currently recruiting an experienced Logistics Manager to join and strengthen our Logistics team across multi sites in Dublin and Athlone. As a Logistics Manger you will have a strategic understanding of our Logistics department and its key function of order fulfillment.

Responsibilities

  • Responsible for customer acquisition and onboarding
  • Managing the Logistics Department through P&L with effective planning and reporting.
  • Profit contribution by identifying and designing new solutions and services, in order to maintain, monitor and increase revenue and contribution.
  • Development of strategic plan by studying technological and financial opportunities, presenting analysis, and recommending objectives.
  • Ensuring Logistics objectives in terms of Health & Safety, quality, productivity and cost are delivered
  • Leading outstanding service to our customers with a team driven to be the best they can be
  • Driving an environment of support, training and engagement
  • Encouraging a competitive workplace with clearly set productivity and service level targets for your teams

Requirements

  • Extensive knowledge in the logistics, warehousing or distribution industry with proven experience of developing strategic plans and designing new solutions and services in a large scale, fast paced, 24/7 operation.
  • You will be a confident communicator/ presenter with the skills to lead and manage teams as well as influence strategy and liaise with our Senior Management.
  • A person capable of decisive and effective decision-making, in a time pressured environment
  • A passion for building and motivating high-performing teams
  • Someone that really enjoys resolving problems and demonstrates high levels of resilience, self-motivation and flexibility.

Application Process:

To apply please CLICK HERE 

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Telesales Executive

 

DPD is Ireland’s largest dedicated parcel delivery company. With our network of 35 depots throughout the country, we handle in excess of 22 million parcels per year. The Telesales Executive will be working in a hybrid role, between home and our Athlone Head Office. They will be responsible for filtering, qualifying and converting inbound sales enquiries. They will also be expected to identify new customer opportunities for the company through outbound sales activity. This is a team orientated role, with full training and support provided. The Telesales executive will be working as part of a vibrant and dynamic team, in a role that presents ample scope for development and progression. The role offers an excellent starting salary alongside the opportunity to increase earnings with sales commission.

Responsibilities

  • Responding promptly and professionally to all inbound sales inquiries
  • Identify, profile and convert potential new customers and market sectors.
  • Engage with Depots and Regional Sales executives around potential opportunities.
  • Meet weekly, monthly and annual revenue targets.
  • Develop and maintain a pipeline of potential new business.
  • Completion of paperwork and maintenance of accurate data within the sales database.
  • Be professional, punctual and presentable in all contexts when representing DPD Ireland.

Requirements

  • Graduates welcome to apply.
  • Previous customer interaction an advantage.
  • High level of communication skills, to include written, oral and presentation skills.
  • A reasonable level of technological proficiency.

Competitive package available

Application Process:

To apply please CLICK HERE