It’s so simple!
If your consignment is scheduled for delivery to a Pickup location,
you’ll receive a text
and email from us on the day delivery is due telling you the time from which you can collect your
parcel and providing you with a PIN number.
On arrival at the Pickup Point, simply give your name to
the store representative who will retrieve your parcel. He/she will ask you for your PIN number
which will be entered into the store’s secure tracking device.
Provided that the PIN details match the
parcel information, your parcel will be released and you’re on your way. Your parcel will be held for
collection at the Pickup Point for 5 working days.