DPD Ireland leads the field in next day parcel delivery throughout Ireland, with 35 regionally based collection and delivery depots and a state of the art central sorting hub in Athlone, Co. Westmeath.

We are currently recruiting a Regional Sales Executive working as part of the Sales Team. The Regional Sales role offers candidates an exciting opportunity to join a winning team in a dynamic and exciting sector. Successful candidates will be field based and responsible for business development in the Cork and Kerry region. The role offers great development potential for highly motivated self starters who thrive in a fast paced, competitive environment. 

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Responsibilities

• Overall responsibility for delivering new business revenue targets within the assigned region.
• Responding professionally to all sales enquiries within the region.
• Identifying & profiling potential new customers and converting leads into new business.
• Develop a pipeline of potential new business within a CRM platform.
• Build a thorough knowledge of the region including competitor activity networking opportunities, existing customer base & depot capabilities.
• Responsible for managing a positive working relationship with their depot teams and promoting sustainable business development in their area.
• Reporting & corresponding with all relevant departments needed to support the sales process and new business activation.
• Report & present on regional sales activity.
• Managing the activation and handover of new business after initial trading period.

Requirements

• Sales experience is essential for this role.
• Industry experience is advantageous but not essential.
• Third level education preferred.
• Experience selling services in B2B setting is advantageous. 
• Experience using Salesforce or similar CRM platform is advantageous but not essential.
• High level of communication skills, including written, oral and presentation skills programs.
• Ambitious self-starter with the confidence and drive to proactively manage their own schedule and time, as well as creating their own opportunities.
• Motivated by a competitive target driven environment.
• Full, clean Irish driving license and access to own car for daily field activity.
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Package

• Full time position after an initial 6-month probation period.
• Competitive basic salary & commission structure.
• Mileage & expense allowances.
• Use of smart phone & personal laptop.
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Closing date: 21/02/25

Application Process

To apply for this role please

DPD Ireland leads the field in next day parcel delivery throughout Ireland, with 35 regionally based collection and delivery depots and a state of the art central sorting hub in Athlone, Co.Westmeath.

We are currently recruiting a Senior People Operations Generalist working as part of our People Operations Team in our head office in Athlone.

Reporting directly to the Head of People and Talent, this strategic role will significantly impact our organisation's success. You will lead the development and execution of our people strategy, positioning us as an Employer of Choice. This role offers the chance to shape best in class People practices and provide comprehensive people management services to the business.

Responsibilities

• Planning of oversight for the delivery of recruitment plans, attracting and recruiting candidates through a variety of recruitment initiatives.
• Support business leaders to manage the on/off boarding experiences for all employees.
• Continuously drive improvements in all HR tools and processes used throughout the employee life cycle and promote a positive employee experience.
• Instrumental in protecting employee’s personal, confidential and sensitive information by ensuring great governance.
• Deliver support, advice and guidance on complex employee-related matters including company employment policies and procedures, grievances, disciplinary, health and welfare matters. Ensure the consistent application of policy, adherence to natural justice and fairness in all processes.
• The development, updating and communication of policies and procedures to meet the needs of the business and in compliance with changing Irish legislation and case law.
• Championing and enabling equality, inclusion and diversity creating a culture where everyone feels respected, valued and heard.
• Programme development for Employee Engagement activities and impact evaluation, working with the People Operations Team to support the delivery of successful employee events
• Design and review of the Employee Value Proposition ensuring fair and transparent reward and benefit practices across the business.
• Responsible for producing all people reporting requirements to a high degree of quality and continuously improving our reporting and insights on an ongoing basis.
• Responsible for initiation, planning, execution, reviewing and closing of People Projects as they arise.

Requirements

• A degree or qualification in HR or a related discipline is desirable.
• Minimum 5 years’ experience in a People Operations role.
• Compensation and Benefits specialist knowledge and experience would be viewed as an advantage.
• Strong knowledge of employment law in Ireland required, experience in managing complex employee relations issues is desirable.
• Excellent proficiency in all Microsoft Office software is essential including advanced Excel skills.
• Approachable, helpful and relates well to people, all of the time. Champions respect, care and honesty with others.
• Strong communication and negotiation skills with the ability to persuade and influence.
• Communicates with others in a way that conveys passion for the business, energies others and leads to impactful outcomes.
• Finds improvements and efficiencies in processes and activities. Works flexibly and quickly adapts to change.
• Flexibility with regard to working hours is required.
• The above list is not an exhaustive list of duties. You will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Application Process

To apply for this role please

DPD Ireland leads the field in next day parcel delivery throughout Ireland, with 35 regionally based collection and delivery depots and a state of the art central sorting hub in Athlone, Co. Westmeath.

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DPD Ireland are currently inviting applications for Warehouse Operatives (Night Operations) to join our team. This is a part time, permanent contract ,12 hours per week, working Friday and Sunday Night shift.

​Requirements

• Flexible working hours available.
• Previous experience working in a warehouse is advantageous, but not essential.
• Good communication skills with good spoken English.
• Excellent team player with good attention to detail.
• Good time management skills.
• Energy and enthusiasm with an ability to use own initiative.Strong work ethic with a willingness to learn.
• ​Strong work ethic with a willingness to learn.

Responsibilities

• Loading of parcels onto conveyor systems.
• Unloading parcels from sorter.
• Loading trailers loosely, palletised and/or onto cages.
• Warehouse housekeeping.
• Open to variations in job role, as required.
• Inventory and stock control.
• Parcel labelling/ relabeling.

Employee Benefits Includes

• Personal Development
• Career Progression
• Pension scheme
• Holidays
• Bike to Work Scheme
• Free Uniform
• Employee Discounts
• On site parking
• Subsidised Canteen
• Employee Assistance Programme
• Fun Employee & Family Events

Closing date for applications is Friday, 28th February 2025.

DPD Ireland leads the field in next day parcel delivery throughout Ireland, with 36 regionally based collection and delivery depots and a state of the art central sorting hub in Athlone, Co. Westmeath.

We are currently recruiting an IT Helpdesk Technician (Junior Position)working as part of the IT Support Team, reporting to the IT Service Desk Manager. This role requires the successful candidate to work onsite; remote working on a rotation basis can be explored after initial training period.

The successful candidate will be responsible for maintaining the computer systems, and provide technical support to ensure the smooth operation of company systems. As the computing world evolves very quickly and new technologies are always being developed, it is important that the successful candidate keeps IT knowledge up-to-date.

Responsibilities:

• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Plan and undertake scheduled maintenance upgrades.
• Liaise with clients and computer users to determine the nature of problems.
• Respond to breakdowns.
• Investigate, diagnose and troubleshoot computer software and hardware faults.
• Repair equipment and replace parts.
• Work to agreed timescales.
• Obtain replacement or specialist components, fixtures or fittings.

Candidate Requirements:

The successful candidate needs;

• A logical mind and be comfortable problem solving/troubleshooting.
• Excellent Technical skills.
• To be an exceptional Communicator.
• To display enthusiasm to be continually learning.
• Be Capable of working well under pressure.
• Prior experience in a similar role is advantageous, however, graduates are welcome to apply.

Closing date is Friday, 21st March 2025

DPD Ireland leads the field in next day parcel delivery throughout Ireland, with 35 regionally based collection and delivery depots and a state of the art central sorting hub in Athlone, Co. Westmeath.

​We are currently recruiting a CRM Support Administrator working as part of the CRM team. This role offers a great opportunity to start a CRM career in a dynamic and growing sector.

​The successful candidate will be an integral part of the CRM team, they will be offering office based administrative support required by the CRM Department, as well as having direct contact with customers via phone and email regarding commercial queries.

This is a permanent role based in our Head Office in Athlone, Co. Westmeath. There is the option to work a day a week from home if desired, once established in the role.

Responsibilities:

• Generate & review reports.
• Support data entry into Salesforce and compliance on Salesforce processes.
• Run daily sales reports.
• Customer analysis and review.
• Provide depot support.
• Customer analysis /review.
• Depot support.• Dealing with customers by phone and email.
• New account processing.
• Enquiry and prospect qualifying.
• Support a team of CRM Account Managers.

Candidate Requirements:​The successful candidate needs;​

• Excellent interpersonal and communication skills.
• Approachable and enthusiastic.
• Flexible and able to work in a dynamic, fast paced environment.
• Well organised with excellent attention to detail.
• Can work discretely with sensitive and confidential information.
• Strong IT skills are essential particularly with MS office (Word, Excel, PowerPoint).

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Closing date is Wednesday 5th February 2025.

DPD Ireland leads the field in next day parcel delivery throughout Ireland, with 35 regionally based collection and delivery depots and a state of the art central sorting hub in Athlone, Co. Westmeath.

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Key Responsibilities:

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​Compliance Program Development and Implementation:

• Develop and maintain compliance policies and procedures.

• Implement and monitor compliance training programmes for employees.

• Stay abreast of changes in laws, regulations, and industry standards relevant to the organisation.

• Ensure the organisation's compliance with applicable laws, regulations, and internal policies.

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Audit Management:

• ​Plan, execute, and report on internal audits to assess the effectiveness of controls and compliance.

• Identify and evaluate potential risks and vulnerabilities.

• Develop audit plans and schedules.

• Conduct thorough reviews of financial, operational, and compliance processes.

• Document audit findings and recommendations.

• Follow up on audit findings to ensure corrective actions are implemented.

The Compliance and Audit Manager is responsible for developing, implementing, and maintaining an effective compliance and audit programme. Reporting directly to the Chief Financial Officer/Chief Compliance Officer. This role involves assessing risk, conducting audits, monitoring compliance, and providing guidance to ensure the organisation operates ethically and within legal and regulatory frameworks.

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Risk Assessment and Management:

• Conduct risk assessments to identify and evaluate potential compliance risks.

• Develop and implement risk mitigation strategies.

• Monitor and report on risk management activities.

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Regulatory Reporting:

• ​Prepare and submit regulatory reports as required.

• Maintain accurate and up-to-date records of compliance activities.

• Respond to regulatory inquiries and audits.

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Policy and Procedure Maintenance:

• Ensure that all policies and procedures are current and reflect regulatory changes.

• Communicate policy and procedure changes to relevant stakeholders.

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Investigations and Reporting:

• ​Conduct investigations into alleged compliance violations.

• Prepare and present reports on investigation findings.

• Maintain confidentiality and integrity in all investigations.

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Stakeholder Communication:

• ​Communicate effectively with all levels of management and staff.

• Provide guidance and support to employees on compliance matters.

• Build and maintain relationships with regulatory agencies.

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Required Skills and Qualifications:

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​Education: Master/Bachelor's degree in business administration, finance, accounting, law, or a related field. 

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Experience: Proven experience in compliance and audit roles, preferably in a regulated industry. Typically 5+ years of experience.

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Knowledge: 

• ​Strong understanding of relevant laws, regulations, and industry standards.
• Knowledge of audit principles and practices.
• Familiarity with risk management frameworks.
• Strong knowledge of internal controls.

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Skills:

• ​Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organisational skills.
• Proficiency in Microsoft Office Suite and audit software.   
• Ethical and discreet.
• Ability to deal with sensitive information.

Preferred Skills and Qualifications:

• ​Experience in a specific industry relevant to the organisation (e.g., financial services, healthcare, technology).

• Experience with data analytics and audit software.
• Project management skills.

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​Closing date is Friday 21st March 2025.

DPD Ireland are currently recruiting a People Operations Generalist (Maternity Cover) to work as part of our People Operations Team in our Head Office in Athlone.

​Reporting directly to the Senior People Operations Generalist, this is a busy and varied role. This role is ideal for someone looking to progress their career as you will gain exposure to all aspects of the full employee life-cycle for a large, busy organisation, whilst working with and learning from experienced People Professionals.

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The main aim of the role is to ensure the organisation achieves its goals by creating and delivering on our people strategy and providing full people management service to all Managers and Employees throughout the business.

Responsibilities:

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• Support the execution of recruitment plans, attracting and recruiting candidates through a variety of recruitment initiatives.

• Support business leaders to manage the on/off boarding experiences for all employees.

• Continuously drive improvements in all HR tools and processes used throughout the employee life cycle and promote a positive employee experience.

• Instrumental in protecting employees personal, confidential and sensitive information by ensuring great governance.

• The provision of support, advice and guidance on all employee-related matter including company employment policies and procedures, grievances, disciplinary, health and welfare matters.

• The development, updating and communication of policies and procedures to meet the needs of the business and in compliance with changing Irish legislation and case law.

• Promoting and supporting equality, inclusion and diversity creating a culture where everyone feels respected, valued and heard.

• Responsible for producing all people reporting requirements to a high degree of quality and continuously improving our reporting and insights on ongoing basis.

• Assist with salary payroll instructions.

• Lead, mentor, and develop a team of People Operations Administrators.

• As part of the People Operations Team assist with research, design and delivery of successful employee events.

• Responsible for initiation, planning, execution, reviewing and closing of People Projects as they arise.

Candidate Requirements:

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• A degree or qualification in HR or a related discipline is desirable.

• Minimum 2 years experience in a People Operations Generalist role.

• Working knowledge of employment law required.

• Excellent proficiency in all Microsoft Office software essential including advanced Excel skills.

• Approachable, helpful and relates well to people, all of the time. Champions respect, care and honesty with others.

• Communicates with others in a way that conveys passion for the business, energies others and leads to impactful outcomes.

• Finds improvements and efficiencies in processes and activities. Works flexibly and quickly adapts to change.

• Flexibility with regard to working hours is required.

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Closing date is Thursday, 27th March 2025.​

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DPD Ireland leads the field in next day parcel delivery throughout Ireland, with 35 regionally based collection and delivery depots and a state of the art central sorting hub in Athlone, Co. Westmeath.

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We are looking for a Credit and Billing Manager to join our team and ensure that customers are billed the correct amount for each job that we deliver and also to maximize debt recovery while maintaining positive customer relationships.

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The Billing and Collections Manager responsibilities include working with customers to reconcile billing issues, working with the accounting department to ensure all accounts are up to date, and helping with the training of new employees in the billing department. Ultimately, you will work directly with customers to ensure all bills are accurate, along with other departments in our company as needed.

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Responsibilities:

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• Oversee the preparation of invoices and statements.

• Maintain and/or ensure maintenance of client records related to invoicing and bill payment.

• Review work of billing staff to ensure accuracy, resolving inconsistencies as needed.

• Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships.

• Manage a team of collections agents, providing guidance, support, and training as needed.

• Monitor and analyze the performance of the collections team, implementing measures to improve productivity and success rates.

• Review and evaluate at risk accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements.

• Oversee the communication with customers regarding their outstanding debts, negotiating payment plans, settlements, or other resolutions.

• Maintain accurate and up-to-date records of all collections activities, ensuring compliance with regulatory guidelines and internal policies.

• Collaborate with cross-functional teams, including legal, finance, sales, CRM and customer service, to resolve complex or escalated customer issues.

• Oversee the preparation of invoices and statements.

• Maintain and/or ensure maintenance of client records related to invoicing and bill payment.

• Review work of billing staff to ensure accuracy, resolving inconsistencies as needed.

• Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships.

• Manage a team of collections agents, providing guidance, support, and training as needed.

• Monitor and analyze the performance of the collections team, implementing measures to improve productivity and success rates.

• Review and evaluate at risk accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements.

• Oversee the communication with customers regarding their outstanding debts, negotiating payment plans, settlements, or other resolutions.

• Maintain accurate and up-to-date records of all collections activities, ensuring compliance with regulatory guidelines and internal policies.

• Collaborate with cross-functional teams, including legal, finance, sales, CRM and customer service, to resolve complex or escalated customer issues.

• Strong interpersonal skills, with the ability to build and maintain positive relationships with customers and colleagues.

• Manage a team of goods in transit insurance agents to ensure prompt, accurate and timely processing of claims liasing with customer services, sales, finance and security when necessary.

Requirements and skills:

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• Proven work experience as a Collections and Billing Manager or a similar role.

• Excellent verbal and written communication skills.

• Proficient in Microsoft Office Suite or related software.

• Excellent interpersonal and supervisory skills.

• Ability to act with discretion, tact, and professionalism in all situations.

• Relevant training and/or certifications as a Collections and Billing Manager.

• Proven track record of meeting or exceeding collection targets.

• Strong understanding of financial statements and credit evaluation.

• Excellent attention to detail, ensuring accuracy in all records and communications.

• Strong interpersonal skills, with the ability to build and maintain positive relationships with customers and colleagues.

​Closing date is Friday 4th April 2025.

DPD Ireland leads the field in next day parcel delivery throughout Ireland, with 35 regionally based collection and delivery depots and a state of the art central sorting hub in Athlone, Co. Westmeath.

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We are currently recruiting a Pricing and Billing Administrator to join the Finance Team. Working as part of the Accounts team you will provide a high quality service to customers of DPD Ireland. This is a 6 month contract, 22.5 hours per week. 

Responsibilities

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• Provide a high quality service to customers of DPD Ireland.

• Liaise with other departments to ensure appropriate and timely communications on all issues relating to data integrity.

• Assist with preparing data for pricing/ invoicing purposes.

• Assist with month end closing of debtors.

• Ability to work to tight deadlines.

Candidate Requirements

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• Previous experience in a similar role a distinct advantage.

• Strong competency in Windows based programmes, most notably Excel are required.

• Good communication, analytical and presentation skills with an ability to discuss and explain information to all relevant parties.

• Highly organised, able to prioritise, multi-task and process information with high levels of accuracy while working to very strict deadlines.

• Full understanding of the impact of errors, omissions, poor service and oversights.

• Enthusiastic and self-motivated.

• Have a strong customer focus with a keen eye for detail.

Closing date is Friday 28th of March 2025.