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Smart Urban DeliverySmart urban delivery

Over 74% of Europe’s population lives in a city. Delivering to more and more people every day, DPD is aware of our impact on urban populations and communities and offers solutions that improve people’s way of life.

Our commitment to Smart Urban Delivery is to give the consumer greater delivery choices making delivery simpler and more convenient and supporting first time delivery success.

Our actions in this field also result in significant benefits: - less particulate matter emissions in our cities, less traffic on our roads and less time wasted by customers waiting for their parcels.

How we do it:

  • We measure the environmental impact of our logistic platforms and of our vehicles in city centres
  • We develop innovative delivery services, like Predict, increasing first-time delivery success
  • We offer customers the choice and flexibility when they want delivery to take place, and when DPD Parcel Wizard is a platform totally dedicated to the parcel recipient which allows them to manage their deliveries around their busy schedules.

Innovative EntrepreneurshipInnovative entrepreneurship

Traditional delivery business is reshaped by the rise of e-shopping and on-demand delivery. Therefore, we encourage innovation inside and outside of our business.

Entrepreneurship and innovation are part of our DNA. A significant part of the DPDgroup’s expansion history was generated through acquisition of smaller delivery experts characterised by their outstanding entrepreneurial spirit, often run by entrepreneurs and highly dedicated managers.

Our model for achieving this goal is based on intrapreneurship, support of local partner companies, and employee training.

How we do it:

  • Our annual internal Quality Awards stimulate innovation by highlighting remarkable local projects fulfilling our sustainable development objectives
  • Via our partnership with Ashoka, we support pragmatic entrepreneurs thinking out of the box for solving social challenges
  • We support Beeleev, a selective global community of business owners and entrepreneurs worldwide

Closer CommunitiesCloser Communities

As a delivery company, we have many opportunities to generate contacts and build long lasting relationships. Our ambition is to make a positive contribution to the communities we’re closest to.

How we do it: Our actions translate into free deliveries, employee volunteering, fundraising, and more.

Each Business Unit has developed the most meaningful initiative, relevant to its own eco-system. In Ireland, DPD works with the Irish Wheelchair Association supporting their annual Angels campaign, transporting the IWA Angels collateral throughout the country.

Carbon Neutral CommitmentCarbon neutral commitment

DPDgroup’s commitment is to make every parcel delivered carbon neutral at no extra cost to our customers.

We do that by measuring our CO2 emissions, striving to reduce them and by offsetting the remaining emissions.

DPDgroup has targeted itself to reduce road transport CO2 emissions by 10% per parcel by 2020 when compared to 2013 levels.

How we do it:

  • By improving the efficiency of our transport network, by tour optimisation for example
  • By the deployment of innovative solutions, like Predict or Pickup
  • By an increased use of alternative fuel vehicles


DPDgroup is committed to making every parcel delivered carbon neutral. We believe in being a responsible delivery partner to the people, businesses and communities with whom we work closely. We ensure our carbon neutral commitment by measuring our CO2 emissions, by striving to reduce them and by offsetting what it isn’t possible to reduce.


In order to improve our overall efficiency, DPDgroup has deployed several innovative delivery solutions like Predict (providing the consumer with a one hour time window in which to expect delivery and letting him choose an alternative delivery date or location should he/she be unavailable to receive), Pickup (our parcel shop network which offers convenient pick up and drop off points throughout Ireland and Europe and technology like the DPD Ireland App and Parcel Wizard platforms which help the consumer manage their deliveries around their own schedules, thereby avoiding wasted journeys.


In 2016, the DPDgroup delivered 1.07 billion carbon neutral parcels.

More than 6.2 million kilometres were travelled by the DPDgroup’s alternative energy fleet.

And more than 863,000 tonnes of CO2 were offset.

To compensate for the remaining transport emissions, DPDgroup supports renewable, cleaner energy production projects by purchasing carbon credits. With EcoAct, our carbon strategy partner. We have implemented an offsetting programme that complies with the most rigorous international standards.

In 2016 we achieved our 2020 carbon efficiency target with a reduction of 10.1% of CO2 emissions per parcel.


DPDgroup is the leader within the Courier Express Parcel Market at voluntary carbon compensation.


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