Covid-19 Updates
Updated Jan 2022
As always, the DPD Team are part of the Essential Workers Team and we are delivering throughout the country.
We would like to update you following our most recent communication regarding the outbreak of the Covid-19 Omicron variant.
As you are aware, over the last number of weeks we have seen a huge increase in the number of Covid-19 cases nationwide. We advise you that we are doing our utmost to deliver as best a service we can while safeguarding the wellbeing of our staff and our customers. With the surge in transmission which is having an impact across the economy, we expect to experience some disruption in our staffing levels.
Following the advice and guidelines set by the HSE, NHS and WHO, we are continuing to take the following steps to protect our staff, our customers and your customers.
Our drivers continue to operate a contactless delivery system. If no-one is home, and a suitable Safe Place is available, our drivers will deliver the parcel to the designated Safe Place or to a Neighbour (according to the shippers’ preferences).
If someone is at home, the driver will place the parcel on the ground at a safe distance from the consignee. Driver will request the consignee name and will enter this into the scanner.
If you are shipping to a business premises, please ensure that they're actually open to accept delivery. If a premises is not open, goods will be returned to you.
The option to Collect at Depot from the 'Manage Delivery' link is not available at this time. This means that consignees will no longer be offered the option to collect their parcel from a DPD depot - however, they can reschedule delivery date, or Manage Delivery to one of our Pickup Points.
For further information regarding Covid-19, see WHO and/or HSE. Also remember to check here for updates and keep an eye on your inbox for important updates as we move through the Government's Roadmap for Reopening Ireland. You can also download the Covid Tracker App- click here to learn more about the app and to download.