Your delivery experts
When we get great feedback from our customers about the service that our team has provided to them, we’re delighted. We let the team member know just how happy our customer was and then we tell everyone about it!
Our customers are at the heart of everything we do. Take a look at some of our award winners to see examples of how we demonstrate this every day.
Johan was nominated for Employee of the Month for going the extra mile. He went out of his way to collect a parcel from Kilcock outside of business hours. The customer involved needed to have his car fixed urgently and was waiting for a particular part. Johan travelled to the customer’s brother’s house to the collect the parcel. The customer really appreciated Johan’s help.
Kevin Gaylard was requested to generate a report that looked at specific elements of scanning performance. He very quickly compiled a full weekly report, with numerous data fields, that provided the reader with complete clarity regarding the current state of play. This report saved the business a huge amount of time. Kevin's attitude is always extremely helpful and friendly and his work is extremely efficient. Well done Kevin!
During the severe snow, deliveries across the country were badly hampered. One of our customers flagged a very urgent pharmaceutical delivery to the team. Our colleague Ciaran ensured that this particular parcel was located and expedited despite the extremely hazardous weather. The parcel was delivered safe and on time
Katie won Employee of the Month as she consistently shows excellent attitude to internal and
external customers. In all cases Katie has gone above her normal duties to ensure that the
customer has been satisfied. Katie always displays a can do attitude and no problem is too hard to
deal with. She is reliable and a great support to her international team and customer services
One of our customers from South Down was really happy with Jonny Black. He delivered the parcel and informed the customer that the picture that wasn't meant to be seen by their child was put on the side of the box. Jonny was very helpful to our customer.
We would like to congratulate Annmarie Lennon on receiving our first Employee of the Year award here at DPD Ireland. Her primary role is Quality Co-Ordinator, Annmarie is also a First Aid Representative. This is a voluntary position and this training proved to be essential. One of our employees was feeling unwell and despite the fact that the employee tried to infer that nothing was wrong, Annmarie identified that the symptoms were serious and insisted on bringing the employee to the doctor herself. Our colleague subsequently underwent tests and treatment in hospital. Annmarie's quick response led to the identification of an issue that, had it not received treatment, could have had very serious implications if not dealt with. Along with her outstanding work ethic throughout the year, as shown, Annmarie will always go above and beyond for everyone.
A problem occurred while loading content.
Visit us on:
Organise all your future deliveries with our new DPD Ireland App
© 2015 DPD
© 2015 Interlink Ireland Limited trading as DPD Ireland. Registered in Ireland No: 113012 Interlink Ireland Limited.
Registered Office: Athlone Business Park, Dublin Road, Athlone, Co Westmeath, Ireland. Phone: +353(0)906420500