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Term Definition
COD Shipper has sent parcel for delivery on COD service - driver is expecting a cheque from consignee and delivery cannot take place unless cheque is available
OFD Your parcel is on a DPD van and due for delivery later today
Carded There was nobody at home when delivery was attempted so driver left a Calling Card with details of how to arrange re-delivery
Delivered to Neighbour Your parcel was delivered to your Neighbour. You should have received a Card
Rescheduled The delivery date for your parcel has been rescheduled
Left in Safe Place Your parcel has been delivered to a Safe Place location at your premises
Cannot Locate We cannot locate your address - we'll attempt delivery again but please contact Customer Services if you can provide more clarification on your location.
Roadworks Our driver encountered roadworks en route to deliver and could not gain access to address.
No Phone Number We cannot locate your address and have no telephone details to call you you. Please contact Customer Services to provide telephone number.
Incorrect address The address we have for your delivery seems to be incorrect. Please contact Customer Services to update.
Traffic Delays Unfortunately our driver encountered a delay when attempted delivery. We will re-attempt again next working day.
Phoned - No Answer We cannot locate your address and tried to make contact with you by telephone but couldn't get through. We'll try again next working day.
Collect from depot You have elected to collect your parcel at a DPD Ireland depot.
Damaged / Refused You have refused delivery of your parcel as it was damaged.
Phoned - Message Left We cannot locate your address and left a message for you by telephone. We'll try again next working day.
Not collected from depot Your parcel is due to be collected by you at a DPD Ireland depot.
Gates Locked We tried to deliver but couldn't get access to your address. We'll try again next working day.
No Letterbox We tried to deliver but there was no-one home. We couldn't leave a Calling Card as there was no letter box. We'll try again tomorrow.
Goods Refused Delivery of your parcel was refused
Misdirect Your parcel was incorrectly routed. We will attempt delivery next working day.
No Return Item Your parcel is a SwapIt delivery which means there is something due to be returned on delivery. No return item was available so delivery could not take place.
Goods Held Your parcel has been held at your local DPD depot. Please contact the depot directly to arrange re-delivery.
Pickup Pickup is DPD Ireland's parcel shop network. Operating from a shop near you, you can find out details of your nearest location at https://dpd.ie/pickup
Order Received This status means that we have received the data pertaining to your delivery from the shipper - the parcel has not neccessarily been received by DPD yet.
Parcel Wizard Parcel Wizard is DPD Ireland's Consumer Service - being a registered Parcel Wizard member means that you can organise deliveries around your own schedule and use our UK Virtual Address to avail of lower cost delivery from the UK.
PW Sometimes referred to as PW, Parcel Wizard is DPD Ireland's Consumer Service.
Virtual Address DPD Ireland offers a UK Virtual Address via our Parcel Wizard consumer platform. dpdparcelwizard.ie
DPD Ireland App The DPD Ireland App gives you all the great benefits of Parcel Wizard but via an App.